I had to get PayPal to threaten them with reversing the charges to get them to ship product
After the product shipping label was printed for over a month, and the product had still never shipped, and Glowyy would not respond to emails from me asking them the status, I went back to PayPal and disputed the transaction. Within two days of PayPal sending them notice, they shipped my product. The product is fine, no problem. Glowyy acted pretty shady and I was thankful I had used PayPal so I did have some recourse.